Training

Scooters Pizza Academy offers intensive training to management and staff. Training is conducted in class room (theory) as well as in company owned training stores(practical).

Franchisees and Managers

Four weeks intensive training is provided on the business and operations of Scooters Pizza

Scope of training:

• Introduction to Franchising
• Stock management
• Basic business skills
• Finance
• Store administration
• Human resources
• In store point of sale (computer training)
• Marketing

In addition franchisees and managers follow the same curriculum as kitchen staff and cashiers.

Kitchen staff

Three weeks intensive training is provided in procedures and preparation of Scooters Pizza products.

Scope of training:

• Safety
• Hygiene
• Security
• Standard of Operations
• Product preparation
• Equipment maintenance
• Customer service

Cashier & Driver Training

Cashiers and drivers undergo one week's training on all aspects of customer service and point of sale requirements.

Ongoing training

Scooters Pizza Training Academy also provides ongoing training for existing staff as well as new staff entering the system. Courses are run on an ongoing basis according to a specific training schedule for easy of planning. Skilled evaluators visit stores on a regular basis and conduct on site training and coaching. To see our training in action, visit the Brandshow area of the gallery...